Language and communication power
Unleashing the power of language – Basic dialogue skills and deep dialogue – Deal with crucial conversation – Conflict management, negotiation and mediation
Learning objectives: After participation in this module, the student is able to
- Use effective communication tools in written and spoken form, interpersonal or in public,
- Practice deep dialogue skills,
- Use mediation tools for conflict settlement.
Duration and Course points : 30 hours – 3 ECTS
Your Professors
Prof. Sylvie Villa
Prof. Giulia Comba