Managing business processes

Managing business processes

Fundamentals of Organisation Development – Project Management: Basics, complexity, the human system – Managing diversity – The SMART model – Crisis management – Something totally new: the roles of artificial and natural intelligence and artificial and natural stupidity

Learning objectives: After the participation in this module, the student is able to

• Assess motivation and competence at the individual, group and organisational level
• Manage conflicts of objectives with the correct methodology (e.g. costs versus quality)
• Recognize opportunities and make use of them while giving consideration to the associated risk

Duration and Course points : 30 hours – 3 ECTS

Faculty : Prof. Chris Altmikus and Prof. Sylvie Villa

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