Language and communication power

Language and communication power

Unleashing the power of language – Basic dialogue skills and deep dialogue – Deal with crucial conversation – Conflict management, negotiation and mediation

Learning objectives: After participation in this module, the student is able to

• Use effective communication tools in written and spoken form, interpersonal or in public,
• Practice deep dialogue skills,
• Use mediation tools for conflict settlement.

Duration and Course points : 30 hours – 3 ECTS

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